Last updated: 30 April 2026
CyOku is an online education platform operated by CyberQuality LTD.
Business name: CyberQuality LTD
Trading name: CyOku
Website: cyoku.com
Contact email: support@cyoku.com
Company number: 15245001
In these Terms:
You must provide accurate and complete information when creating an account. You are responsible for keeping your login details secure and for all activity under your account.
If you are under 18, you should use CyOku only with the knowledge and permission of a parent or legal guardian. If you are under 13, a parent or legal guardian must create or approve the account and supervise use of the platform.
We may refuse, suspend or close an account where we reasonably believe that:
CyOku provides online education services, which may include:
CyOku is an educational platform. We do not guarantee any particular exam result, school placement, university admission, job outcome, qualification, income, professional result or personal result.
CyOku may provide optional AI Features to support learning. AI Features may use third-party AI service providers depending on the user’s needs and the features selected.
AI responses may be incomplete, inaccurate, outdated or unsuitable for your specific situation. You must not rely on AI responses as your only source of truth. You should check important answers with a teacher, instructor, parent, guardian, professional adviser or reliable source.
AI Features must not be used for:
You are responsible for checking whether AI-generated content is accurate and suitable before using it.
Course descriptions, previews, prices, availability and features may change from time to time. We try to keep course information accurate, but we do not guarantee that every course will always remain available or unchanged.
Instructors are responsible for the content they upload. We may review, remove, restrict or suspend content where we reasonably believe it breaches these Terms, infringes rights, creates legal risk, creates safeguarding risk, or damages the platform.
Students must use CyOku honestly, lawfully and respectfully. You must not:
If you upload or sell courses on CyOku, you confirm that:
We may remove instructor content or suspend instructor accounts where we reasonably believe there is a breach of these Terms.
Paid courses or paid features must be paid for before access is granted, unless we clearly state otherwise. Prices may include or exclude taxes depending on what is shown at checkout.
Payments may be processed by third-party payment providers such as Stripe or other payment services. We do not store full payment card details on our own servers.
Access to purchased courses may be time-limited. Where a course has an expiry period, this will be shown or explained during purchase or in your account.
Your legal cancellation and refund rights depend on your location, whether you are a consumer or business customer, the type of product purchased, whether digital content has already been accessed, and any applicable consumer protection law.
If you are a UK consumer, you may have statutory rights in relation to digital content. Nothing in these Terms removes your statutory rights.
Where you buy digital content and request or agree to immediate access before the end of any cooling-off period, you may lose the right to cancel once access, streaming, download or digital delivery begins, where the law allows this and the required consent and acknowledgement have been obtained.
We may refuse refunds where:
We may provide refunds where required by law, where content is unavailable due to our fault, or where we decide at our discretion that a refund is fair.
CyOku, its platform design, software, branding, logos, text, graphics and original materials belong to us or our licensors. Course content belongs to the relevant owner, instructor or licensor.
Buying or accessing a course gives you a personal, limited, non-transferable, non-exclusive right to use that course for your own learning. It does not give you ownership of the course or permission to copy, share, sell, publish or distribute it.
If you upload, submit or create content on CyOku, you remain responsible for it. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, display, transmit and use that content only as needed to provide, secure, improve and operate CyOku.
You confirm that you have the necessary rights to upload or submit your content.
You must not use CyOku:
We aim to keep CyOku available, secure and reliable. However, we do not guarantee that CyOku will always be uninterrupted, error-free, secure or available.
We may suspend access for maintenance, updates, security, legal reasons, infrastructure issues, third-party service failures, payment issues or emergencies.
CyOku may depend on third-party services, including cloud hosting, storage, email, payment, analytics where enabled, AI providers, security providers and communication tools.
We are not responsible for third-party websites, platforms or services that we do not control. Your use of third-party services may be subject to their own terms and privacy notices.
We process personal data according to our Privacy Policy. You should read our Privacy Policy before creating an account or using CyOku.
Our Privacy Policy is available at: /legal/privacy
We use reasonable technical and organisational measures to protect CyOku and user data. However, no online platform can be guaranteed to be completely secure.
You must keep your password safe and tell us promptly if you believe your account has been accessed without permission.
CyOku also publishes platform rules that explain acceptable use, school and parent expectations, AI safety rules, content standards and reporting routes. Those rules form part of these Terms.
The Platform Rules are available at: /legal/rules
We may suspend, restrict or terminate your account if we reasonably believe that:
Where reasonable, we may give notice before suspension or termination. We may act immediately where urgent action is needed.
Nothing in these Terms limits or excludes liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any rights you have as a consumer that cannot legally be excluded.
To the maximum extent permitted by law, we are not responsible for:
If you are a business user, our total liability to you for claims relating to CyOku is limited to the amount you paid to us in the 12 months before the claim arose, unless the law requires otherwise.
If you are a consumer, this limitation applies only to the extent permitted by consumer protection law.
If you are an instructor or business user, you agree to compensate us for losses, claims, damages, costs and expenses arising from your breach of these Terms, your content, your misuse of CyOku, or your infringement of third-party rights.
We may update these Terms from time to time. If we make important changes, we will take reasonable steps to notify users, such as by website notice, account notice or email.
Continued use of CyOku after changes take effect means you accept the updated Terms. If you do not agree, you should stop using CyOku.
These Terms are governed by the laws of England and Wales.
If you are a business user, the courts of England and Wales have exclusive jurisdiction over any dispute arising from or relating to these Terms or CyOku.
If you are a consumer, the courts of England and Wales will have jurisdiction to the maximum extent permitted by law. This does not remove any mandatory consumer rights that apply in the country or region where you live.
If you have questions about these Terms, contact us:
Email: support@cyoku.com
Website: cyoku.com