These Platform Rules explain how students, parents, teachers, schools, instructors and other users should use CyOku safely and fairly. They form part of the CyOku Terms and Conditions.
1. Be respectful and lawful
CyOku is built for education. You must use the platform in a lawful, respectful and honest way.
- Do not harass, bully, threaten, exploit, shame or intimidate another person.
- Do not upload hateful, discriminatory, sexual, violent, abusive, misleading or illegal content.
- Do not impersonate another person, school, parent, teacher, company or organisation.
- Do not use CyOku to encourage self-harm, abuse, violence, fraud or other unsafe conduct.
2. Accounts and access
Your account is personal to you. Keep your password private and tell us quickly if you think your account has been accessed without permission.
- Do not sell, share, lend or transfer your account.
- Do not access another user's account or data without permission.
- Do not create false accounts or use misleading profile information.
- Parents, teachers and school staff must only access child or student information where they have a genuine and lawful reason to do so.
3. Students and academic honesty
CyOku is here to help students learn, not to replace learning.
- Do not submit copied work as your own.
- Do not use AI tools or answer tools to cheat in homework, tests, exams or assessments.
- Do not share private homework answers, exam answers or restricted course materials with others.
- Use explanations and feedback to improve your own understanding.
4. Parents, teachers and schools
Parent and teacher tools are provided to support learning progress, attendance, homework tracking and safeguarding conversations.
- Use student progress data only for education, support, safeguarding and legitimate school administration.
- Do not publish or share student reports outside the relevant family, school or authorised support team.
- Check parent and guardian details carefully before sending reports or invitations.
- Contact CyOku if a parent, guardian or school relationship is incorrect or disputed.
5. AI safety rules
CyOku may include AI-supported learning features. AI can be useful, but it can also make mistakes.
- Do not rely on AI responses as your only source for important decisions.
- Do not ask AI features for medical, legal, financial, immigration, tax, emergency or safeguarding advice.
- Do not enter passwords, payment details, identity documents or unnecessary sensitive personal information into AI tools.
- Teachers and parents should review AI-supported outputs before using them for important learning or welfare decisions.
6. Uploaded content and course materials
You are responsible for anything you upload, submit or publish on CyOku.
- Only upload content you own or have permission to use.
- Do not upload copyrighted materials, test papers, books, images, videos or files unless you have the right to use them.
- Do not upload malware, tracking code, hidden scripts or harmful files.
- Do not upload private information about another person unless you have a lawful reason and permission where required.
7. Payments, refunds and purchases
Paid courses and features are governed by the CyOku Terms and Conditions and any checkout information shown at purchase.
- Do not bypass payment, access controls, licence limits or course expiry rules.
- Do not use stolen payment information or make fraudulent payment claims.
- Refund requests must be honest and made through the proper support route.
8. Platform security
Do not interfere with CyOku's systems, security or availability.
- Do not scrape, crawl, copy or extract platform data without permission.
- Do not reverse engineer, probe, attack, overload or disrupt CyOku systems.
- Do not attempt to bypass authentication, authorisation, rate limits, payment checks or school access controls.
- Do not upload malicious files, run automated abuse, or test security without written permission.
9. Reporting concerns
Please report safety, safeguarding, privacy, security, payment or abuse concerns as soon as possible.
Email: support@cyoku.com
If someone is in immediate danger, contact local emergency services first.
10. Enforcement
If we believe these rules have been broken, we may take action depending on the situation.
- We may warn the user or ask for correction.
- We may remove content, restrict features, pause payments, suspend access, or close an account.
- We may notify a school, parent, guardian, payment provider, regulator, law enforcement body or court where appropriate or legally required.
- We may act immediately where there is legal, security, payment, safeguarding or platform risk.
11. Related policies
Please also read:
12. Contact us
If you have questions about these Platform Rules, contact us:
Email: support@cyoku.com
Website: cyoku.com